Technical support
The sense of technical support is perhaps the most important characteristic that follows the heading and history of our company all these years and that which the confidence and the preference of our respectable customers are owed to.
But, the precondition of technical support is the “know-how” of our company’s employees concerning the products we trade.
This “know-how” is not something momentary and inconsiderable that customers should overlook. It has been obtained after a lot of try, training and time investment of preparation and occupation with the products that our company trades.
Especially in modern times with the oversupply of hi-tech equipment and its endless development, the meanings of “know-how” and technical support turn out to be of vital importance.
Specifically, TRIDIMAS ELECTRONICS S.A. offers:
- Products’ technical support department in its shops, supplying the customers with the essential “know how” in order to carry out their applications and projects
- Phone technical support, so as to solve the technical problem that customer faces
- Technical support at customer’s place by specialized technician
- Products’ guarantee and on time repair in case of malfunction